AOL generously teaches us how NOT to deliver customer service
This one is almost too good (actually, bad) to be true: guy calls AOL to cancel his account and is subjected to the worst kind of customer representative blather -- to the point of outright rudeness.
Find the link to the entire conversation here.
Find the link to the entire conversation here.
1 Comments:
My mom had an entirely different experience. She simply told AOL that her computer was broken and that unless they wanted to send her a new one, there was no point in her keeping the account.
AOL cancelled her account right then and there without further conversation.
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