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Kranz On Copy: Insights and answers on copywriting and writing copy

From the author of Writing Copy for Dummies, an evolving compendium of perspectives on effective marketing communications.

Tuesday, April 11, 2006

Howdy, partner! (?)

Lately, I've received a number of voice messages that go something like this: "Hi, Jonathan. [Though I've never met these people before, they feel quite comfortable addressing me casually through my first name.] I've been on your website and I found it really interesting. I'd like to discuss a partnership opportunity with you. Please give me a call at etc."

"Partnership opportunity." That sounds like a business deal, right? In which we both work together for our mutual gain and benefit. On the same side.

But when I return the call, I don't find a business opportunity, but a sales pitch. The caller doesn't want a "partner," she wants a customer.

Let's cut the crap, shall we? With a nod to Tarzan: You -- vendor. Me -- customer. While you may think the "partner" schtick is a clever way to get a return call, it's dishonest. In fact, it's a lie, plain and simple. And when I realize that you've lied, do you really think I'm going to become your customer?

News flash to sales people: If you're going to leave a message, give me a benefit, a deal, an offer, a reason to be interested. But don't give me that "partnership" bullshit.

3 Comments:

Brian said...

Hear hear! Glad to see I'm not the only one that gets pissed off at this.

9:49 AM  
Jim Logan said...

I hate stuff like this - the phone call, not your post.

I've had similar experiences where a "media company" calls to congratulate me on winning some industry award or having made an announcement. They leave a message implying they want to report the news. When I speak with them, it turns out they want to sell me a commemorative.

2:36 PM  
Susanna K. Hutcheson said...

I totally agree with you. I've learned to understand the "code" of these calls. I screen most of my calls and when I get caught by one of these con artists I hang up yesterday. These are old tricks made new again.

9:05 PM  

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