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Kranz On Copy: Insights and answers on copywriting and writing copy

From the author of Writing Copy for Dummies, an evolving compendium of perspectives on effective marketing communications.

Sunday, March 20, 2005

It's all about the WTF

Correctly executed, a brand is about something meaningful to the customer -- that's why we might say it's "branded" into their heads.

Lately, I've been scratching my head over a couple of taglines that seem to say the brand . . . is all about the brand.

Here's one example of this circular logic, heard every day on WBUR: "Collaborate. Create. Succeed. This is what we do. This is how we do it."

What the . . . ?

Collaborate on what? Create what? Succeed at what? If I follow this company's "reasoning" (using that word lightly), they're telling us they collaborate, create and succeed by collaborating, creating and succeeding.

Another example on TV, from an ad for a Web site that pushes overstocks: "It's all about the 'O'."

What the . . . ?

OK. The 'O' is the logo and symbol of this brand. What does the 'O' stand for? Why, it's simple -- the 'O' is all about the 'O.' Oh, mercy.

Circular branding. It's all about the . . . whatever.

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